1) What makes this staff member's role unique?
Cafe Team Members stand out with specific skills tailored to serving hot and cold food, akin to a shop retailer. Their expertise in health and safety ensures that every meal served is not just delicious but also prepared with utmost care.
2) A typical day from the moment they arrive at the park until they leave looks like..
The day begins with the essential task of switching on the coffee machine, signaling the start of a day filled with culinary delights. Cafe Team Members diligently check and prep all necessary ingredients, ensuring the cafe is fully stocked. The seating area is tidied and cleaned, presenting a welcoming environment for customers on arrival.
3) What are their primary responsibilities and tasks?
Serving with efficiency and a smile is at the forefront of the Cafe Team Member's responsibilities. Taking payments seamlessly, practicing health and safety mindfulness, and maintaining a clean and fully stocked cafe are their daily duties. Checking the date order on items and ensuring that the freshest ingredients are used, contributing to the overall quality of the offerings.
4) How do they interact with other staff members and management?
Interactions with other staff members and management are essential for Cafe Team Members. From managing refunds with management to acquiring change for the till, effective communication is maintained. Radios are utilised to stay connected with the rest of the team, all while adhering to a high level of etiquette.
5) What are some of the challenges that staff members face during their daily work?
Coping with the hustle and bustle of busy sessions and changeover times presents a challenge for cafe staff. Quick cleaning turnaround times become crucial, all while keeping an eye on customer service and ensuring everyone is served promptly.
6) How do staff members engage with visitors, and what role do they play in ensuring a positive visitor experience?
Much like their counterparts in other roles, Cafe Team Members engage visitors with a warm smile and helpful guidance through the menu choices. Their contribution to a positive visitor experience extends beyond the inflatables to the delicious offerings at the cafe.
7) Can you share an interesting fact?
We have our very own refreshing drink called “The Inflata Blast”, our branded fizzy slush available exclusively at Inflata Nation Colindale. The larger cups and the playful palm tree lid make it a popular choice among visitors.
8) What's their favourite way to spend their downtime when not at work?
Before closing the cafe, the team member does a thorough cleaning cycle, leaving everything spotless and the slush machines prepped for the next day's adventure. The dedication to cleanliness and preparation echoes the commitment to providing an exceptional experience for every visitor at Inflata Nation Colindale.
When the day's work is done, the team enjoys chilling at home with friends and catching a film.